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Pastor
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Member since ‎Oct 3, 2018
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Alejandro Pastor

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Pastor
Participant
February 08, 2019
Reply to Automatically reopen closed tickets when they receive a reply from the customer
We just set the 'Closed' status in the pipeline as 'Open' in the setting menu. The time to close default statistics are lost this way, but you can c...read more
Pastor on October 31, 2018
Mark conversations as read / unread
The sales manager reassigns the owner of the incoming conversations to different persons, but once you click on a conversation it is marked as read (the green dot disappears). In order to have some control of the conversations, it would be helpful read more
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