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KateVertigo
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Member since ‎Apr 19, 2017
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KateVertigo on September 25, 2017
Messages: Require Customer Identification Info Prior to First Message
My first post about this was marked as 'delivered' and I believe that was a rather shortsighted determination. Here is why there's still more to be done to make Messages a viable tool for businesses: It is relatively common for someone to read more
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13 upvotes
7 Replies
KateVertigo on April 19, 2017
Customer Input before using Messages
We are currently using the beta of Messages and the biggest fault we see is the lack of information it collects/provides to us when a customer attempts to chat with us. This makes it incredibly difficult to reach out to the person contacting us to f read more
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25 upvotes
15 Replies
KateVertigo
Member
September 25, 2017
Unfortunately, I strongly disagree with the new 'Delivered' status of this request, and here's why: It is relatively common for someone to pop onto...read more
KateVertigo on April 19, 2017
Company overview of Messages Chat
We would really like an overview page of the chats currently and previously taking place on our website through the Hubspot Messages beta. In the event an employee steps into a meeting forgetting to go offline, it would be great for all available ch read more
Reply Idea Conversations
51 upvotes
15 Replies
KateVertigo on April 19, 2017
Customer Input before using Messages
We are currently using the beta of Messages and the biggest fault we see is the lack of information it collects/provides to us when a customer attempts to chat with us. This makes it incredibly difficult to reach out to the person contacting us to f read more
Reply Idea Conversations
25 upvotes
15 Replies
KateVertigo
Member
September 25, 2017
Unfortunately, I strongly disagree with the new 'Delivered' status of this request, and here's why: It is relatively common for someone to pop onto...read more
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