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ddemaio
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Member since ‎Sep 27, 2018
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Douglas DeMaio

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ddemaio
Member
September 27, 2018
Reply to Switch to bot when no agents available or outside office hours
I spent way too long trying to unravel this one. It seems like having your bot automatically take over whenever a human is not available to chat woul...read more
ddemaio
Member
September 27, 2018
Reply to Switch to bot when no agents available or outside office hours
Currently, there is no setting that allows you to schedule your chat bot based on the availability of your human reps. Ideally, there would be a sing...read more
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