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OliverJD
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Member since ‎Sep 25, 2018
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  • Replies
    4
  • Upvotes Given
    20
  • Upvotes Received
    23
  • Ideas
    1

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Oliver Dawson

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Activity

TOK93 on May 15, 2023
Automatic activity association to contacts
When logging a call from a ticket record, the call should automatically log to the contact record. If a contact calls in regarding multiple tickets that they've called in about before, HS users will have to open up every ticket record simultaneo read more
Reply Idea Tickets
15 upvotes
1 Reply
OliverJD
Participant
February 28, 2024
Yes! The same for activities logged on Deals would be really helpful. I appreciate that it's possible to add a Contact manually when creating the a...read more
OliverJD on July 10, 2020
Remove Property from Recycle Bin
I've been setting up a new instance of HubSpot, and have been replicating properties from another of our instances without taking note of the properties internal values. I understand that internal values cannot be changed on creation, but these read more
Reply Idea CRM Objects (Contacts & Companies & Deals & Tickets)
20 upvotes
9 Replies
lleemis on April 09, 2019
Overdue Tasks --- Adding Filter "By Due Date"
Ability to create a report for "Overdue Tasks" to match exactly what you see in the task dashboard.
Reply Idea Sales Reporting Tasks
213 upvotes
67 Replies
OliverJD
Participant
June 23, 2020
Following.
DiegoPI on June 11, 2018
Customize Meeting Reminder & Meeting Booked Emails
It would be great to be able to change the default meeting reminder email or meeting booked email when creating a scheduling page. The minor customization allowed in the form of additional unformtted text is not enough. It would also be great to be read more
Reply Idea Meetings
1072 upvotes
343 Replies
OliverJD
Participant
December 11, 2019
this would be super helpful!
Sean_AGI on July 10, 2018
Clearing ChatBot Conversation History
I would like the chatbot to clear its conversation history (in customer view, NOT in the CRM). When a customer finishes a conversation with a bot, then launches the chat again later the chat starts where the customer left off (even though I have the read more
Reply Idea Conversations
72 upvotes
22 Replies
OliverJD
Participant
November 05, 2018
As it stands, when a returning user views a web page, the chatbot will continue a conversation from where it was left off, which can be quite handy i...read more
Solved
OliverJD on September 25, 2018
Bot Action: Looping a conversation
I've hit a stumbling block whilst creating a bot in that I cannot have a question loop back around for itself. For example "Which questions do you have about this product?" A - How much is the product? B - How much will the product last? C - How read more
Reply Discussion
0 upvote
4 Replies
OliverJD
Participant
September 27, 2018
Looks like it would work, but still could be better, I think. Hoping that the developers pick up on this tweak! Thanks for the suggestion - I'll...read more
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