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MMcIntyre59
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Member since ‎Feb 23, 2024
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Matthew McIntyre

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MMcIntyre59
Member
April 17, 2024
Reply to Make rich text properties available in forms
My client wants this as well. This would be a very helpful en_hancement to our existing support request form.
MMcIntyre59
Member
February 26, 2024
Reply to Show customer all conversation history on tickets and enrich customer view and its customizability
This is related to this post: HubSpot Community - Email Contact when Ticket is created - HubSpot Community Specifically the paragraph: E...read more
MMcIntyre59 on February 23, 2024
Show customer all conversation history on tickets and enrich customer view and its customizability
Customers often complain that they cannot see the whole ticket history when they look at a support ticket in their portal. It seems that currently only one conversation thread is shown to the customer at a time. When we handle tickets, we respo read more
Reply Idea Conversations Tickets
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