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NoD
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Member since ‎Sep 24, 2018
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Normen Daunderer

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NoD
Participant
December 03, 2018
Reply to Automatically reopen closed tickets when they receive a reply from the customer
Same problem here. 80% of our Customers reply to the last mail. So the conversation land in an already closed ticket where nobody takes care about it...read more
NoD
Participant
November 27, 2018
Reply to Seriously Needed Features for Workflows
How about giving the opportunity to associate a ticket to a Company? We get emails in conversations that open up a ticket. This ticket is associated...read more
NoD
Participant
November 27, 2018
Reply to Handle inbound / incoming calls in HubSpot
For hubspot "inbound" is the most important thing. The most important thing is to know everything about the peaople that get in touch with your compa...read more
NoD
Participant
November 27, 2018
Reply to Merging Tickets
We also really NEED to merge tickets. Sometimes we have more than 8 tickets open depending on one single customer issue. Merging tickets and auto ta...read more
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