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NoD
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Member since ‎Sep 24, 2018
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Normen Daunderer

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Activity

snedyavila on July 04, 2018
*Submitting on behalf of customer* Tickets are a great way of managing customer support/services. However, it would be helpful to allow for the automatic reopening of closed tickets that receive a reply from the customer. Currently when a ti read more
82 upvotes
27 Replies
Participant
May 17, 2022
This is NOT delivered in all instances. If the email in question just happens to be a forwarded email it becomes a second class email that isn't trea...read more
JoseHan on February 28, 2018
Workflows is the most powerful and arguably most important tool in HubSpot. It'd be amazing if HubSpot can implement more advanced logic options and expand its abilities as in its current state is pretty limited and hasn't seen drastic/significant c read more
Member
February 23, 2021
idea #3 with associating records would dramatically improve the current relationship between sales and marketing for hundreds of hubspot users. just ...read more
troelsfeodor on May 04, 2017
We currently have to use a service like Aircall to handle the inbound calls, which is not ideal. When you do the outbound calling from Hubspot it would make sense to also be able to handle the inbound calls and get them properly tracked, recorded, e read more
481 upvotes
140 Replies
HubSpot Product Team
July 11, 2022
@Flo_bi We cannot log inbound calls, missed calls, and voicemails for "Outbound phone numbers" because they happen outside of HubSpot and are ro...read more
teknight on May 23, 2018
In my place of work, we recieved multiple different emails from one customer containing important information, all of which pertains to one ticket. Is there any way for me to combine all of these tickets into one main ticket that will then be built read more
50 upvotes
25 Replies
Member
May 02, 2022
I’ll add a few things that should be changed or should be thought out in the future. 1. The merge time can take up to 30 min – I can’t see why there...read more
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