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barbarajw1
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Member since ‎Apr 18, 2017
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Barbara Wiesner

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Anonymous on February 10, 2021
Knowledge Base: Last modified date and article views in the article footer.
Hi all, We need the ability to display the "Last modified" (or "Last updated") date as well as the Article views in the article footer. As you know, both types of information are available in the backend. I could therefore imagine, for example, read more
Reply Idea Knowledge Base
68 upvotes
13 Replies
barbarajw1
Participant
January 08, 2024
A Last Updated function would be very helpful for knowledge base users and writers. Users would be able to determine quickly how relevant an article ...read more
Herschel on August 23, 2019
Pre-populate Associate Contacts Screen for Deals/Tickets Already Associated with a Company
If a deal or ticket is already associated with a company, pull the contacts associated with that company into the Associate Contacts screen, allowing the user to select from that list or add other contacts using the search bar. This would save time read more
Reply Idea Contacts & Companies Deals Tickets
26 upvotes
9 Replies
barbarajw1
Participant
August 28, 2019
This is a huge pain point. The inverse would also be helpful - Show the company associated with a contact already selected in a deal or a ticket.
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