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HubspotUser12
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Member since ‎Sep 19, 2018
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Marc Guill

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mattgeller on August 29, 2018
When people talk to us in Facebook messanger, the replies stay buried in MARKETING > SOCIAL > MESSANGER > AUDIENCE. This is pretty useless. These should really appear in the Conversations Inbox with the rest of the messages we receive read more
135 upvotes
77 Replies
Member
September 19, 2018
We need to connect our Facebook Pages messenger Inboxes as a new channel for Hubspot Inboxes! Very important to have all our team in one single inbox...read more
HubspotUser12 on September 19, 2018
We have big problems to notice when a visitor is chatting with us, the sound is not enough at all, and notifications are not enough. We suggest to use another way to notify, maybe a native software app to manage chats, I don't know, but we are m read more
75 upvotes
71 Replies
annetempelmeier on October 18, 2017
It would be useful if there would be a better notification window for any new incoming chat messages that would stay open and in which the chat user can directly answer to the Chat message. The notification on the buttom right in the Browser read more
29 upvotes
18 Replies
Member
September 19, 2018
This is a big problem for us as well. We come from Zendesk Livechat and we never missed chats there. Since we use Hubspot Chat we are not noticing! P...read more
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