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MJones82
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Member since ‎Feb 13, 2024
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MJones82 on August 12, 2024
Private content password reset required every X days.
I have a KnowledgeBase and Customer portal setup for clients. All password protected. For security certification we should require our clients to reset their password every x days or months. Currently this is not possible but the data to do this i read more
Reply Idea Properties
1 upvote
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hroberts on May 11, 2017
Add more supported countries to Calling
Add countries that are not currently listed here to be available for calling to and from with HubSpot Calling: https://knowledge.hubspot.com/articles/kcs_article/calling/what-countries-are-supported-by-calling
Reply Idea Calling
30 upvotes
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MJones82
Member
May 21, 2024
Please add Indonesia to the HubSpot phone number option.
MJones82 on May 15, 2024
Ticket IDs associated with an inbound email never change after closing ID's associated with
Emails received in our support desk get a HubSpot ID (Ticket ID Number). All is documented and the ticket is closed. A few weeks later the same client emails in a NEW question and uses (replies) to the last email sent. The new ticket has the origina read more
Reply Idea Tickets
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MJones82 on May 15, 2024
Client Portal Security
Not all information contained in a ticket is desired to be seen by the contact (Client). We are a software company running support through HubSpot’s tickets. Conversations between support staff and our developers do not need to be seen by contacts. read more
Reply Idea Tickets
1 upvote
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