A column with information about how long a ticket has been open should be displayed in the Helpdesk. Tickets currently have this information, but it is not yet possible to display it in the helpdesk ticket list.
Passing 5 years and hubspot has created nothing native yet or UX friendly, am I right? 3rd party solutions is not a solution, because our costum...read more
Hello I want to share our struggle here. Email is one example that we were trying to backup here and already facing limitations, but we need this to all activities types. We need for Task, Calls, Meeting, Email, Note, at least this: Wh read more
A column with information about how long a ticket has been open should be displayed in the Helpdesk. Tickets currently have this information, but it is not yet possible to display it in the helpdesk ticket list.
Hello , Today we can define more than one task at the same time, e.g.: Task A - 08/30/2021 8:00 Task B - 08/30/2021 8:00 I'm wondering if it's possible to block this behavior. I would like to be able to choose only the available ho read more
Hello I want to share our struggle here. Email is one example that we were trying to backup here and already facing limitations, but we need this to all activities types. We need for Task, Calls, Meeting, Email, Note, at least this: Wh read more