LouiseHare

JavaScript must be installed and enabled to use these boards. Your browser appears to have JavaScript disabled or does not support JavaScript. Please refer to your browser's help file to determine how to enable JavaScript.

(She/her)

Top Contributor | Partner

Member since

Message

solutions
119
Replies
214
Upvotes Given
81
Upvotes Received
112
Ideas
3

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

Louise Hare

Freelance HubSpot Expert with a love for designing solutions to overcome complex scenarios and issues

Activity

MWeinberg on November 25, 2024

Change Pipeline an Inbox is Connected To

I currently have an Inbox connected to one Pipeline and a Form connected to a different Pipeline. I want the tickets created from my Inbox to be connected to the same Pipeline as the channel my Form is connected to. How do I reroute the tickets crea read more

Reply Discussion Tickets

0 upvote

2 Replies

LouiseHare

Top Contributor | Partner

November 26, 2024

Hi @MWeinberg , Is the form connected to a different inbox? If you go into the Options section of your form and scroll down to the bottom you...read more

Solved

SZBR_IRD on November 26, 2024

Unable to toggle on "Ticket Properties" when creating a new form

I'm using free version of Hubspot and want to create a standalone form for internal and external users to log issues and raise tickets. When I create a new form, the "Support" template is not available to me in the list of templates. If I move for read more

Reply Discussion Forms Tickets

0 upvote

1 Reply

LouiseHare

Top Contributor | Partner

November 26, 2024

Hi @SZBR_IRD , Unfortunately Tickets aren't available in the free version of HubSpot. Thanks, Louise Hare she...read more

Solved

MConnelly3 on November 26, 2024

workflow to indicate when when email response received

I am trying to set up a workflow for when a contact is at a "stage" (I created a property) and when that contact sends an email inbound it changes a different property (Response Required) to "Yes". I have a separate workflow for when the respons read more

Reply Discussion Workflows

0 upvote

5 Replies

LouiseHare

Top Contributor | Partner

November 26, 2024

Hi @MConnelly3 , I've just read @jforte and I think he's exactly right. If you use ' Recent sales email reply date' as a reenrollment trigg...read more

Solved

JTeagle on November 13, 2024

Most Recent Notes

I am looking to create a view or report based on company record, that shows the number of notes per record, with the note body AND the date of the most recent note. I don't think this is possible right now from what I can see but wanted to double ch read more

Reply Discussion Enterprise

0 upvote

2 Replies

LouiseHare

Top Contributor | Partner

November 13, 2024

Hi @JTeagle , I can't think of a stragithforward way to do this. As you said, for any version of the report I can think of it will show a row...read more

Solved

dimitreliasb on November 12, 2024

How do you opt someone back in if they don't receive our emails anymore?

I have several users who either did nto realize they had unsubscribed or want to be added back on to receive cimportant communications which is great. However if they are "unsubscribed" they do not receive emails coming from HubSpot correct? So how read more

Reply Discussion Marketing Email

0 upvote

4 Replies

LouiseHare

Top Contributor | Partner

November 12, 2024

Hi @dimitreliasb , I would probably just opt them back in manually as I can't imagine that this will occur for lots of Contacts. ...read more

Solved

godofprogrammer on November 12, 2024

category specific emails

I've a client who is using Shopify CMS. He wants a system if a customer clicks one category he/she gets a triggered email for that specific category. For example if customer clicks vintage rings category , the customer get the emails related to rin read more

Reply Discussion

0 upvote

1 Reply

LouiseHare

Top Contributor | Partner

November 12, 2024

Hi @godofprogrammer , Do you have any enterprise hubs? If so, you could do this using custom events (more information here ). The custom...read more

View latest posts