Create a log file of when support agents mark themselves as away/available. This would be helpful when trying to test for issues with the bot where it's not assigning chats correctly. This could be a CSV download link in the team management read more
hi Jenny, Yes that's brilliant - it now works! (So for anyone else reading this, if you downgrade your sales account, make sure you remove an...read more
Hi, Yes I've cleared my cache and also tried it in Firefox. It doesn't let me upload the har file here, is there an address to email it to? ...read more
Create a log file of when support agents mark themselves as away/available. This would be helpful when trying to test for issues with the bot where it's not assigning chats correctly. This could be a CSV download link in the team management read more
I used to have a paid account with the sales tools but cancelled the subscription before Hubspot offered a free version. I'm now trying to set up the meetings tool in the free version but it won't let me save any changes and asks me to contac read more