Profile

sd_elm
Participant
Member since ‎Sep 6, 2018
Message
  • solutions
    0
  • Replies
    2
  • Upvotes Given
    11
  • Upvotes Received
    274
  • Ideas
    3

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Stephen DoRego

This user hasn't created a bio yet. Edit your own profile here!

Activity

sd_elm
Participant
February 19, 2019
Reply to Attachments
Agreed. So many of our clients have images as part of their email signatures, resulting in the contact and company records getting cluttered with unn...read more
sd_elm on January 15, 2019
Default add timeline activity to unchecked
When creating a new ticket, users are prompted to add timeline activity from [company and contact] to the ticket for the last x # of days. Currently it is defaulted to checked. We would like to see a setting that allows this to be unchecked by defau read more
Reply Idea Tickets
34 upvotes
14 Replies
sd_elm on January 04, 2019
Auto create ticket for chat conversations
Our organization utilizes the auto create ticket for new email messages to help manage trends and reporting. While there are some canned reports for live chats, it is difficult to gleam WHY clients are chatting. To help rectify that, for now I have read more
Reply Idea Conversations Tickets
180 upvotes
60 Replies
sd_elm
Participant
January 04, 2019
Reply to Sound for Chat
We have turned on all desktop, floating and other notifications for chat messages, and when the browser window is active not all chat incoming messag...read more
sd_elm
Participant
November 29, 2018
Reply to Sound for Chat
We face the same issue. Whether the agent is active, on the chat screen or else in HubSpot or the computer, I would like to hear a sound for all inco...read more
sd_elm
Participant
November 09, 2018
Reply to Forward Emails from Conversations
We need this too! Forward from the conversations tab as well as forward to a contact inside a Ticket. I can Cc or Bcc others, but the original To re...read more
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.