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Jayson
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Membre depuis ‎sept. 4, 2018
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The_Dude le Juin 26, 2018
Multilingual Knowledge bases?
What is the timeline for multilingual knowledge bases? We have a multilingual SaaS platform that can be quite complex that requires a robust multilingual knowledge base.
Répondre Idée Knowledge Base
167 Mentions J'aime
69 Réponses
Jayson
Participant
Février 12, 2019
Been requesting this since first Knowledge Base came out! Hope this is already in the development pipeline!
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gotmike le Juin 06, 2017
is there a way to blacklist domains and/or email addresses?
is there a way to prevent hubspot from creating contacts for certain email domains and/or addresses when BCC'd? i'd like to do this to prevent emails to our attorneys, CPAs, and other service providers that don't need to be seen by the rest of o Lire la suite
Répondre Discussion
16 Mentions J'aime
14 Réponses
Jayson
Participant
Octobre 09, 2018
Seriously there is still no way to blacklist some domains? Our issue is that the system automatically creates contacts from all the emails that are s...Lire la suite
stinhambo le Août 01, 2018
Switch to bot when no agents available or outside office hours
I'm playing with the qualification bot that comes with Marketing Starter and there are a couple of things missing that I think should be offered before it's useful - Switching between Messages and Bot depending on business hours/away status o Lire la suite
Répondre Idée Conversations
98 Mentions J'aime
31 Réponses
Jayson
Participant
Septembre 28, 2018
I was also looking for this! Switching between Messages and Bot depending on business hours/away status or time delay. Do I have to manually a...Lire la suite
childsmd le Août 24, 2018
Option to not assign a contact owner during first email
During testing of a unique business case, I identified that an unassigned Contact will be automatically assigned a Contact Owner if an email is sent through a connected inbox. Example: contact John Doe does not have an assigned Contact Owner. Sally Lire la suite
Répondre Idée Contacts & Companies
131 Mentions J'aime
44 Réponses
Jayson
Participant
Septembre 13, 2018
This also happens when our customer support team assign tickets to themselves, they also get the contact ownership! This is not anyway desired!!!
Antonino le Juillet 30, 2018
Add user signature to emails sent from Conversations
Hey hey, we would appreciate the feature, that email signatures will automatically be added when a team member replies to an email within the Conversations / Team inbox. Currently we are using snippets as a workaround, but that should not be the Lire la suite
Répondre Idée Conversations
283 Mentions J'aime
142 Réponses
Jayson
Participant
Septembre 04, 2018
Definitely need this! We are also using snippets at the moment but those don't support HTML.
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