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Jayson
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Member since ‎Sep 4, 2018
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Activity

Jayson
Participant
February 12, 2019
Reply to Multilingual Knowledge bases?
Been requesting this since first Knowledge Base came out! Hope this is already in the development pipeline!
Jayson
Participant
October 09, 2018
Reply to is there a way to blacklist domains and/or email addresses?
Seriously there is still no way to blacklist some domains? Our issue is that the system automatically creates contacts from all the emails that are s...read more
Jayson
Participant
September 28, 2018
Reply to Switch to bot when no agents available or outside office hours
I was also looking for this! Switching between Messages and Bot depending on business hours/away status or time delay. Do I have to manually a...read more
Jayson
Participant
September 13, 2018
Reply to Option to not assign a contact owner during first email
This also happens when our customer support team assign tickets to themselves, they also get the contact ownership! This is not anyway desired!!!
Jayson
Participant
September 04, 2018
Reply to Add user signature to emails sent from Conversations
Definitely need this! We are also using snippets at the moment but those don't support HTML.
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