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thompsonjon89
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Member since ‎Aug 30, 2018
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Jon Thompson

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snedyavila on July 04, 2018
*Submitting on behalf of customer* Tickets are a great way of managing customer support/services. However, it would be helpful to allow for the automatic reopening of closed tickets that receive a reply from the customer. Currently when a ti read more
92 upvotes
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Member
November 18, 2019
A ticket or conversation will be marked as Closed and a few days later the Contact might respond back to the email. The existing Conversation is reop...read more
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