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CMcphail2
Member | Gold Partner
Member | Gold Partner
Member since ‎Jan 17, 2024
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CMcphail2
Member | Gold Partner
October 08, 2025
Reply to Availability rules & Live Chat rotation based on agent's response lag
This issue has been around for so long! With HubSpot's new feature changes - the live chat feature is much more robust than it used to be but t...read more
CMcphail2 on October 08, 2025
Automate Availability Status for Live Chat
It would be great to have the live chat availability status to be automated if all HubSpot browsers are closed, someone isn't signed in, etc. vs. having to toggle on & off manually
Reply Discussion Conversations
0 upvote
1 Reply
CMcphail2
Member | Gold Partner
January 23, 2024
Reply to Create 'global' picklist value set
Having the same feature as salesforce where you just update the one Picklist and it updates all the properties that use that picklist will be super h...read more
CMcphail2 on January 18, 2024
Export action history from workflows
It would be nice to be able to export the contacts that hit a certain action in workflows. Example: In the workflows you can go to action logs and filter down. I would just like to be able to export the contacts from the list that populates below on read more
Reply Idea Workflows
13 upvotes
2 Replies
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