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Rebekah LeFevre

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Beka

Contributor

January 03, 2025

Reply to Emails getting logged to contact not deals

We are experiencing this same issue even though we have the extension set up to log to deals automatically.

Beka on November 13, 2024

Addition of API usage in Property's "Used In" list

GOAL: Prevent deletion of properties essential for website and API functions. When managing object properties, the "Used in List" is useful in preventing deletion of used properties. However, since there is no data there on API usage, accidental de read more

Reply Idea Properties

4 upvotes

0 Reply

Beka

Contributor

October 11, 2024

Reply to Conversation view for AI Customer Agent

yes! a filter like the current "Bot" one but for the specific agents in the inbox would be great.

Beka

Contributor

October 11, 2024

Reply to Adjust Breeze AI Agent Avatar

I was concerned with this too, but it looks like you can apply the branding in the display section of the chatflow the agent is assigned to. That wa...read more

Beka on October 11, 2024

Customer Agent Beta | Ah, the dilemma of the repetitive personality based responses

Loving the witty choice for customer agent so far, but it is very repetative with it's introduction when answering questions. "Ah," is used at the start of almost every answer, but then the body of the answer is great and varies each time the same read more

Reply Idea Live Chat & Bots

3 upvotes

1 Reply

Beka

Contributor

August 26, 2024

Reply to Mark email as read

This is causing an issue with our team now that we are emailing out of the prospecting tool. We address any leads there, and then hop into Gmail to t...read more

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