Adding this ideas request having spent some time with different customers looking for the ability to track Google Ads Performance max campaigns: https://support.google.com/google-ads/answer/10724817?hl=en Currently, this is not supported in Hub read more

We have several clients (and ourselves included) who have a general number that rings to their office. Right now, all inbound numbers in HubSpot have to be assigned to a specific user - and only that user which is problematic when you want someone a read more

A new option has been added to add business whatsapp to Hubspot. A nice option. Unfortunately, it is not possible to send an automatic reply when someone sends us a message. Most companies reply something like, "thanks for your message. We will repl read more

When you connect the Whatsapp channel, you loose the option to access to the app, and with that you also loose essential features like "auto reply" messages (ex: "out of office"). Hubspot could build this feature so when someone write a whatsapp read more

An autoresponder on the conversations inbox would be really helpful. Our customers use an email address to report issues. When an email comes in, our support team manually creates a ticket and that triggers an email to the customer to say we've read more

We should be able to allow the customers to reopen the closed chats /tickets, at least from the Customer Portal section. At the moment, we're very hesitant to close the chats even if we provide a solution to the customer, simply because the reopen f read more