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hannah-keydata
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Member since ‎Aug 22, 2018
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Hannah Searles

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Activity

llegault on October 22, 2021
Add ability to bulk set labels on associations
Hey team! RE this feature https://knowledge.hubspot.com/crm-setup/associations-enhancements-beta We would like to be able to set labels on associations in bulk. For example, we would like to use a workflow to enroll contacts > if/then bra read more
Reply Idea Contacts & Companies
124 upvotes
32 Replies
hannah-keydata
Participant
January 26, 2022
I would love this feature. We want to give tickets assocition labels based on pipeline.
SarahX on December 01, 2020
Time in Ticket Status reporting function
We really need a way to report on how long a ticket is spending at a particular status before progressing to the next step. I honnestly thought this was part of the functionality I was paying for with Service Pro. The ability to easily see where th read more
Reply Idea Tickets
231 upvotes
31 Replies
hannah-keydata
Participant
July 26, 2021
Another tip for the workaround posted above...if you go to Ticket Properties > Ticket status and export the property history file, you can see all...read more
Herschel on May 09, 2019
Assign Ticket Owner to Associated Conversation
Issue: Tickets Owner and associated Conversation Assignee are not linked. Use Case: Our support team rotates who is on call. Whoever is on call during a specified period of time will answer incoming client issues for that period. To facilitate t read more
Reply Idea Conversations HubSpot Support Tickets
169 upvotes
60 Replies
hannah-keydata
Participant
July 27, 2020
Hi, I would love to have this feature as well.
Solved
Halli on February 14, 2019
Two associated company's
Hi when creating service ticket sometimes there is more then one company associated with that ticket. Is it possible to associate more then one company to a ticket? This is possible with contacts but i cant figure out if i can add another co read more
Reply Discussion
4 upvotes
10 Replies
hannah-keydata
Participant
February 27, 2020
We would like this too. we have a pipeline for enhancement requests to our product that we want to associate multiple companies with.
hayesnelson on June 27, 2017
Use workflow to trigger a sequence
I'd like to be able to use a hubspot workflow to enroll (and trigger) a contact into a sequence in the CRM. I'd like to execute a sequence we've built in our HubSpot CRM when a contact property changes. eg; when contact property is set to 'X' read more
Reply Idea Sequences Workflows
774 upvotes
262 Replies
hannah-keydata
Participant
December 13, 2019
We would also love this feature! We can't send emails from a workflow because it won't unenroll a contact when they respond to an email- whereas sequ...read more
Hawk-Steve on February 05, 2019
Company fields in forms
My company consults with other companies on a B2B basis for training their staff, we build a company profile and an organisational needs analysis (ONA) for those companies to identify their training needs. What I find strange is that we can only read more
Reply Idea Contacts & Companies Forms
277 upvotes
110 Replies
hannah-keydata
Participant
September 16, 2019
We need this as well. Would be so helpful!
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