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KeyWestScott
Key Advisor
Member since ‎Apr 13, 2017
Message
  • solutions
    4
  • Replies
    127
  • Upvotes Given
    135
  • Upvotes Received
    335
  • Ideas
    8

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Scott Schofield

Greetings fellow Hubspotters. I work for Key West Express on the SW Florida coast, we are a passenger ferry operation that takes our visitors to the wonderful, tropical island of Key West. I am the "IT Guru" or so I am called here. Keeping everything that plugs into the wall running! From PPC, any and all social media, web, to phones and everything in between. If you have a question, ask away! I may not be able to answer every inquiry but I'll sure give it my best shot.

Activity

TLioy on December 01, 2022
Lost the ability to change the link preview image
HubSpot updated the social tool overnight and when I went to build my company's social media calendar for December this morning, I noticed it was missing the most important feature. We lost the ability to replace the auto-generated image from read more
Reply Idea Social Media
10 upvotes
3 Replies
KeyWestScott
Key Advisor
January 02, 2023
What???? Social media and Hubspot important???
acarswell on December 02, 2022
The new social tool is so glitchy
The new social tool is not working out too well for me and I miss the old one. It randomly dumps my scheduled posts into the Drafts folder, even after I've scheduled them. With the old tool, I had Twitter posts set up so when I duplicated them it read more
Reply Discussion Enterprise
3 upvotes
5 Replies
KeyWestScott
Key Advisor
January 02, 2023
Hey @danmoyle , I really don't think that HS looks at that feedback, anymore than they look at these pages. Scott
acarswell on December 02, 2022
The new social tool is so glitchy
The new social tool is not working out too well for me and I miss the old one. It randomly dumps my scheduled posts into the Drafts folder, even after I've scheduled them. With the old tool, I had Twitter posts set up so when I duplicated them it read more
Reply Discussion Enterprise
3 upvotes
5 Replies
KeyWestScott
Key Advisor
January 02, 2023
Hey @danmoyle , I really don't think that HS looks at that feedback, anymore than they look at these pages. Scott
TomHero on April 26, 2021
Chatflow: Editing and rearranging quick reply options
I've encountered a very annoying little thing while building a new chatflow for a chatbot: You can't edit or rearrange the answer options on a question once created. This can lead to very frustrating situations and a lot extra work. For instance, read more
Reply Idea Live Chat & Bots
23 upvotes
14 Replies
KeyWestScott
Key Advisor
September 26, 2022
@ChrisRe Since this has been here for over a year, with no response from @HubSpot, I'd assume that they are doing nothing to fix this issue. Su...read more
LizCoralli on June 07, 2021
How You Can Take Personalization to the Next Level with Smart Content
Personalization is a fundamental tenant of a solid digital marketing stratgey, yet time and again we see companies struggle to scale these efforts. Enter smart content. This feature helps you take personalization to the next level. Our brilliant cu read more
Reply Discussion How-To Landing Pages Marketing Marketing Email Website Pages
1 upvote
2 Replies
KeyWestScott
Key Advisor
September 15, 2022
Hey George. Unfortunately, with Smart Content, we have Dumb Reporting..... When you have a module with multiple pieces of smart content on a web pa...read more
TomMonaghan on September 23, 2021
iOS 15 - let’s talk about it
Hey folks, So the iOS 15 changes are out in the wild and I thought it was best to start a fresh thread to give everyone a place to ask questions, help each other, and share their experiences. Thanks, Tom Monaghan Director of read more
Reply Discussion Email Deliverability Marketing Email
26 upvotes
87 Replies
KeyWestScott
Key Advisor
July 19, 2022
Correct, is won't explicitly "click" the link, but as you stated, it does fire the open. Which is basically a false flag open. Apple fires the open,...read more
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