One of the challenges we have with outbound calling from HubSpot is that our answer rates are low. We have implemented Caller ID on the Twilio number we own that is used in HubSpot for outbound calling. The problem with Caller ID is that it doesn' read more

It's great that we can apply our phone number to the outgoing caller ID in the CRM, but the ability to add our company name as well would be even more helpful.

We have an integration that uses the CRM AP to Insert/Update several contact attributes including First name, Last name and Phone number. I want to prevent the Phone number attribute from being overwritten unless it is empty/blank. I know you can read more