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hjohnstone-tct
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Member since ‎Dec 13, 2023
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Hazel Johnstone

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hjohnstone-tct
Member
January 12, 2024
Reply to Setting for "Working hours" for ServiceHub
+1 - echoing everything mentioned so far, this is much needed!
hjohnstone-tct
Member
January 12, 2024
Reply to Counting business days only in workflows and sequences
+1 - this is a much needed basic ticket management feature
hjohnstone-tct
Member
January 09, 2024
Reply to Pause ticket timer when a ticket is waiting on customer
This is a basic requirement for accurate ticket and SLA management. It's disappointing to see that it's not progressing.
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