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SentaAlteos
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Member since ‎Dec 11, 2023
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  • Upvotes Given
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  • Upvotes Received
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Senta Altenburger

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SentaAlteos on April 25, 2025
Allow me to exclude local holidays from Help Desk SLA schedule
Our service team does not work on national holidays so we need an option in the help desk SLA Goals settings, that allows me to exclude those days without having to create several different time blocks or switch of the SLAs entirely before a given h read more
Reply Idea Tickets
10 upvotes
1 Reply
SentaAlteos
Participant
February 17, 2025
Reply to Automatic categorization.
We are currently on the Trial version, could that be the reason?
SentaAlteos
Participant
February 14, 2025
Reply to Automatic categorization.
  Hi there, I'm really interested in testing this public beta, but can't find it with the link you provided or via search of product updates. I...read more
SentaAlteos
Participant
August 21, 2024
Reply to Activity from contacts not always appearing in associated deals
Thanks for your quick reply @DianaGomez ! I am an Admin so I should see it once its there. Do you have an estimate when it will show up?
SentaAlteos
Participant
August 20, 2024
Reply to Activity from contacts not always appearing in associated deals
@karstenkoehler I followed these steps but don't see the associations tab in my Activity Settings. Did something change?
SentaAlteos on June 17, 2024
When creating a meeting let me deselect the participant/remove default minimum of 1 participant
Our sales team works quite flexibly and needs to be able to pre-plan meetings that are synced with their Google Calendars, but without immediately sending out an invite. This is only possible via the "Create Meeting" functionality not via "Log Meeti read more
Reply Idea Integrations Meetings
2 upvotes
1 Reply
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