HubSpot Product Team
Member since ‎Aug 7, 2018
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dschroed on September 10, 2019
linked to these Forume messages, but no duplictates in the IDEA Forum: I need to be able to respond to instagram messages via my Hubspot account. Can you please look into utilizing the FB Business Manager API, to also integ read more
115 Replies
May 16, 2022 04:59
I run a wedding photography business in Australia, lots of enquiries are coming from Instagram DM, it makes total sense if I can response Instagram more
kmckillop on August 14, 2019
When making calls, I prefer to use my headset (sound/mic). When listening to music I want my speakers, and when recording video or other "none" phone call related, I prefer to use my professional microphone. Right now I have to change my ch read more
6 Replies
February 03, 2022 21:31
Same here. It is a nightmare really as I have about 8 different audio devices. Regardless of what my windows defaults are I still have to reset it more
DanAt3DV on June 06, 2017
We're loving messages within Hubspot and the links to smart lists and 'Known Contacts'. Would it be possible to add some personalisation tokens e.g. [Contact first name] to the 'Welcome message'?
24 Replies
April 28, 2022 07:32
Hola!! sería muy interesante contar contar con identificación en los chat web, y que cada vez que un usuario ingresa a la página el bot identifique more
SMS1 on June 18, 2019
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
109 Replies
April 19, 2022 07:30
Same here, I'm missing the options to filter on agent. Also the name of the client is not displayed when they are connected through our app, more
Sam_S on March 04, 2019
We have this situation where I think there should be an option to be notified when a bot chat starts – this is for 2 reasons that I can think of so far: When in a testing phase. While a bot can automate most of the process it would be great to read more
23 Replies
HubSpot Product Team
May 12, 2021 07:55
Hi all- It is now available to all. Using Conversation-based workflows you can now trigger a notification for when a bot has started more
laurenmarjorie on January 09, 2018
(posting on behalf of customer) We (management) must be able to create a list of calls with all details including call length, outcome and directly listen to the call. We can't manage the prospecting process without this functionality.
13 Replies
HubSpot Product Team
December 08, 2020 08:14
Hey Everyone, I'm the product manager for AI products at HubSpot. We have a closed beta of the list of calls as part of a wider product more
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