linked to these Forume messages, but no duplictates in the IDEA Forum:
I need to be able to respond to instagram messages via my Hubspot account.
Can you please look into utilizing the FB Business Manager API, to also integ read more
When making calls, I prefer to use my headset (sound/mic). When listening to music I want my speakers, and when recording video or other "none" phone call related, I prefer to use my professional microphone.
Right now I have to change my ch read more
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
We have this situation where I think there should be an option to be notified when a bot chat starts – this is for 2 reasons that I can think of so far: When in a testing phase. While a bot can automate most of the process it would be great to read more
(posting on behalf of customer)
We (management) must be able to create a list of calls with all details including call length, outcome and directly listen to the call.
We can't manage the prospecting process without this functionality.