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OBrungot
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Member since ‎Nov 29, 2023
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Olaf Brungot

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OBrungot on January 04, 2024
Does anyone else have this issue, when using email forwarding, that the original sender of the email is not set as the associated company? It is my own company, which forwards email to Hubspot that get's associated. I've enabled the "Choose ori read more
Member
February 07, 2024
They are all assigned to my company, as it's my email server that does the forwarding to Hubspot. The picture on the initial post should be clear on ...read more
OBrungot on November 29, 2023
I am using the email forwarding to forward inbound emails to my mail provider to Hubspot. The mail gets received and ticket created as expected, but the ticket is assigned to the forwarder and not the original sender. I've turned this setting on/o read more
0 upvote
3 Replies
Member
February 07, 2024
This has nothing to do with Ticket Owner, but the associated Company - just as you say that option should affect. Can you follow these repro ste...read more
OBrungot on January 04, 2024
Does anyone else have this issue, when using email forwarding, that the original sender of the email is not set as the associated company? It is my own company, which forwards email to Hubspot that get's associated. I've enabled the "Choose ori read more
Member
February 07, 2024
They are all assigned to my company, as it's my email server that does the forwarding to Hubspot. The picture on the initial post should be clear on ...read more
OBrungot on January 04, 2024
Does anyone else have this issue, when using email forwarding, that the original sender of the email is not set as the associated company? It is my own company, which forwards email to Hubspot that get's associated. I've enabled the "Choose ori read more
Member
February 07, 2024
They are all assigned to my company, as it's my email server that does the forwarding to Hubspot. The picture on the initial post should be clear on ...read more
OBrungot on November 29, 2023
I am using the email forwarding to forward inbound emails to my mail provider to Hubspot. The mail gets received and ticket created as expected, but the ticket is assigned to the forwarder and not the original sender. I've turned this setting on/o read more
0 upvote
3 Replies
Member
February 07, 2024
This has nothing to do with Ticket Owner, but the associated Company - just as you say that option should affect. Can you follow these repro ste...read more
OBrungot on November 29, 2023
I am using the email forwarding to forward inbound emails to my mail provider to Hubspot. The mail gets received and ticket created as expected, but the ticket is assigned to the forwarder and not the original sender. I've turned this setting on/o read more
0 upvote
3 Replies
Member
February 07, 2024
This has nothing to do with Ticket Owner, but the associated Company - just as you say that option should affect. Can you follow these repro ste...read more
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