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norismat
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Member since ‎Nov 24, 2023
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Matteo Noris

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norismat on April 10, 2025
Duplicate Management - Avoid Record Reappearing in Duplicate Manager
This would mean that while I spent endless hours purging contacts from the Duplicate manager, deeming them as NOT to be merged (endless reasons) the system might re-offer these records again for me to AGAIN reject them. We have a 1M user databa read more
Reply Idea Contacts & Companies
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norismat
Contributor
March 04, 2025
Reply to Color-Coded Property
There is now a Beta on the topic
norismat
Contributor
January 15, 2025
Reply to See who else is viewing and updating a ticket in real time
no idea...
norismat
Contributor
January 13, 2025
Reply to Ability to see if an agent is working on a ticket
Hi, Finally Hubspot seem to have realised functionality/features to allow agent collision avoidance in Helpdesk. Have not found official documentatio...read more
norismat
Contributor
January 13, 2025
Reply to Agent Collision in Tickets
Finally, Hubspot seem to have realised functionality to prevent Agent collision on tickets in Helpdesk. No official content is available so far. ...read more
norismat
Contributor
January 13, 2025
Reply to See who else is viewing and updating a ticket in real time
While I can't find an official post, it appears that Hubspot has finally realized functionality to avoid collision on Helpdesk . This seems to be sim...read more
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