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DParker9
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Member since ‎Nov 22, 2023
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David Parker

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Activity

OLS-JPang on January 18, 2021
I 100% would love to be able to have sequence emails and tasks (which are sent/created from contacts not tickets), automatically associated to the existing ticket instead of manually associating everything to the ticket. Currently, every time read more
24 upvotes
10 Replies
Participant
February 12, 2024
We also would love this, we have the same use case as samtone93. Our customer support team is using sequences to follow up with customers on unanswer...read more
CSarmiento1 on June 29, 2022
1. This feature is for the role that monitors tickets on the pipeline. 2. To see the progress of the ticket easier. 3. This functionality will help us identify if the email was sent to the contact, if contact responded to the email or if they vie read more
Participant
January 16, 2024
Yes we need this! We are sending an automated email when a ticket is created (only in certain situations) using a workflow, and our team isn't able t...read more
cmccabe on March 23, 2020
I am implementing HubSpot Sales and CRM company-wide. We are starting with the most important features and rolling out 'nice-to-haves' as adoption increases. We are not using Tickets, Workflows, Memberships, or Playbooks at this time. Those features read more
148 upvotes
55 Replies
Participant
January 08, 2024
Another +1 for preview panel customization. In particular, in the "Recent Activities" list, we want to see notes included as well -- as a lot of impo...read more
Solved
DParker9 on November 22, 2023
I'm trying to create a list we can use to email a certain type of contact at each of our customers. We have Companies with Lifecycle Stage = Customer and we have Contacts associated to those Companies with Association Label = "xyz" I want read more
Participant
November 22, 2023
Well that was easy! Just not obvious, at least to me! Thank you so much for the help, Karsten.
Solved
DParker9 on November 22, 2023
I'm trying to create a list we can use to email a certain type of contact at each of our customers. We have Companies with Lifecycle Stage = Customer and we have Contacts associated to those Companies with Association Label = "xyz" I want read more
Participant
November 22, 2023
Well that was easy! Just not obvious, at least to me! Thank you so much for the help, Karsten.
Solved
DParker9 on November 22, 2023
I'm trying to create a list we can use to email a certain type of contact at each of our customers. We have Companies with Lifecycle Stage = Customer and we have Contacts associated to those Companies with Association Label = "xyz" I want read more
Participant
November 22, 2023
Well that was easy! Just not obvious, at least to me! Thank you so much for the help, Karsten.
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