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DSurman
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Member since ‎Nov 21, 2023
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Dianna Surman

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DSurman
Contributor
April 28, 2025
Reply to Knowledge Base Migration Caution & Authentication Errors
It will definitely be fixed by June - they have their tech team working on the migration issue (it was definitely bigger than they realised and it’s b...read more
DSurman
Contributor
March 24, 2025
Reply to Knowledge Base Migration Caution & Authentication Errors
Thanks, Diana - I'm glad to hear the internal team has made the adjustments, but maybe they're still testing it, as the display and linking issues ar...read more
DSurman on March 22, 2025
Knowledge Base Migration Caution & Authentication Errors
Hi All, Has anyone experienced long delays in the magic links for Knowledge Base access groups receiving their authentication? We've had a few users who have experiened 7-8 hour delays, and by the time they receive the links, they're expired. read more
Reply Discussion Knowledge Base
0 upvote
4 Replies
DSurman
Contributor
February 11, 2025
Reply to Record Customisation Not Showing for Team Members
Thanks, Pam - I was able to get it to work by taking her off all teams and re-adding her "Main" and "Extra" teams, but I didn't realise that personal...read more
Solved
DSurman on February 10, 2025
Record Customisation Not Showing for Team Members
Hello hivemind! I've created a deal record customisation for a particular team. All the cards are in the right places, and I've assigned one member to the team as a test. I've also removed her from all other teams on Hubspot, so this is her only read more
Reply Discussion Deals Professional
0 upvote
2 Replies
DSurman
Contributor
October 25, 2024
Reply to Workflow "Action is Invalid - Missing_Action" Error
Impressive, as you seem to be everywhere! How can I show the entire action?
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