Profile

DKlopper
Contributor
Member since ‎Nov 16, 2023
  • solutions
    0
  • Replies
    9
  • Upvotes Given
    6
  • Upvotes Received
    2
  • Ideas
    1

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Dalene Klopper

This user hasn't created a bio yet. Edit your own profile here!

Activity

DKlopper on April 16, 2024
We currently have a chatbot active that prompts users to access certain articles in our Knowledge Base before sending through a ticket for assistance (pushing self-service). We would like to be able to review analytics/create reports on how man read more
Solved
DKlopper on April 15, 2024
We currently have a chatbot active that prompts users to access certain articles in our Knowledge Base before sending through a ticket for assistance (pushing self-service). We would like to be able to review analytics/create reports on how man read more
0 upvote
2 Replies
Contributor
April 16, 2024
Hi @Jnix284 Thanks so much for the info and the link to the Ideas Discussion, I will create an idea and link it back to this. Appreciate it!...read more
Solved
DKlopper on April 15, 2024
We currently have a chatbot active that prompts users to access certain articles in our Knowledge Base before sending through a ticket for assistance (pushing self-service). We would like to be able to review analytics/create reports on how man read more
0 upvote
2 Replies
Contributor
April 16, 2024
Hi @Jnix284 Thanks so much for the info and the link to the Ideas Discussion, I will create an idea and link it back to this. Appreciate it!...read more
Peter_Ferris on October 20, 2021
When viewing a contact or company activity feed, it would be good to be able to click on a PREVIEW of a marketing EDM that has been sent to the contact or company without having to go to the marketing area of the application. This keeps you on t read more
6 upvotes
1 Reply
Contributor
February 06, 2024
This would be extremely helpful!
Solved
DKlopper on January 18, 2024
We are busy working on our chatbot for our website. We currently have a Chatbot running that connects customers to sales or creates support tickets. This works well. However, on top of that, we would like to customize the bot on certain page read more
0 upvote
1 Reply
Solved
DKlopper on December 05, 2023
We have in-depth instructions for our CSMs to follow when onboarding a new client in Notion. Onboarding a new client usually takes a month, and throughout that time we would like to be able to automate as much as possible on Hubspot so that 1 read more
0 upvote
4 Replies
Contributor
December 14, 2023
Hi @JAllen94 Thanks for that, it was very helpful. Quick question - what is the best way to include checklist items and tasks in playbook...read more
Bookmark content for quick access to your most helpful threads.
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.