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JackCoopersmith
HubSpot Product Team
HubSpot Product Team
Member since ‎Nov 15, 2016
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Jack Coopersmith

I've been at HubSpot for more than 5 years, starting on our Customer Support team, then focusing on experimental roles in our Customer Success and Sales organizations. I'm now working on our GTM Strategy for our new Payments product, which I believe will further our mission to help millions of organizations grow better immensely. If you ever have any questions or want to chat, don't hesitate to reach out!

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koconnornz on June 28, 2023
Commerce-Powered CRM Webinar: 15 August!
Are you ready to unlock the potential of your business? Join our upcoming webinar with top experts such as Jack Coopersmith from HubSpot, and industry leaders from Stripe, and Engaging Partners, as they unveil the power of commerce powered CRM. read more
Reply Discussion Announcement
4 upvotes
3 Replies
JackCoopersmith
HubSpot Product Team
June 29, 2023
I'm super excited for this, thanks so much for including me @koconnornz !
Solved
MisterKennedy on June 15, 2023
Automate the association of a Payment to a Deal?
Per the "manage payments" documentation here: https://knowledge.hubspot.com/payments/manage-payments "A payment record will be created and associated with the relevant contact, company, subscription , and deal record." What happens when I hav read more
Reply Discussion Payments
0 upvote
6 Replies
JackCoopersmith
HubSpot Product Team
June 22, 2023
@MisterKennedy so that toggle when creating payment links creates net new deals entirely - it does not allow for you to associate payment records w...read more
Solved
MisterKennedy on June 15, 2023
Automate the association of a Payment to a Deal?
Per the "manage payments" documentation here: https://knowledge.hubspot.com/payments/manage-payments "A payment record will be created and associated with the relevant contact, company, subscription , and deal record." What happens when I hav read more
Reply Discussion Payments
0 upvote
6 Replies
JackCoopersmith
HubSpot Product Team
June 22, 2023
@MisterKennedy so that toggle when creating payment links creates net new deals entirely - it does not allow for you to associate payment records w...read more
LChristian on June 15, 2023
Experiencing an Issue with the QuickBooks Integration
Is anyone experiencing errors or other issues in using the enhanced features in the new QuickBooks app intergration in HubSpot? We get an error when we enable the features to use workflows and basically all the functionality that is cruicial (not s read more
Reply Discussion Data Quality
0 upvote
2 Replies
JackCoopersmith
HubSpot Product Team
June 16, 2023
Hey @LChristian have you touched base with our Customer Support team on this yet? If not, I'd definitely recommend doing so. We have no known syste...read more
Solved
EJohnston on May 11, 2022
Provisioning user upon payment success?
We want to switch from using Stripe directly to using Hubspot Payments as part of our user signup flow, and I'm stuck on how to get confirmation of payment success to our backend. If successful payments appear like normal transactions in Stripe' read more
Reply Discussion Payments
0 upvote
12 Replies
JackCoopersmith
HubSpot Product Team
June 06, 2023
The payment source name is a property that you'll see just like that payment ID 🙂
Solved
EJohnston on May 11, 2022
Provisioning user upon payment success?
We want to switch from using Stripe directly to using Hubspot Payments as part of our user signup flow, and I'm stuck on how to get confirmation of payment success to our backend. If successful payments appear like normal transactions in Stripe' read more
Reply Discussion Payments
0 upvote
12 Replies
JackCoopersmith
HubSpot Product Team
June 06, 2023
The payment source name is a property that you'll see just like that payment ID 🙂
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