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MathewColley
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Member since ‎Jul 23, 2018
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MathewColley
Participant
May 31, 2023
Reply to Ability to exclude weekends or specific days from "time between" calculated properties
100% agree. Just setting metrics for my team, and anything over the target I have to consult my calendar to see day of the week. The average field is...read more
MathewColley
Participant
April 20, 2021
Reply to Copying a ticket
I concur, we have a ticket pipeline for Customer Orders and also for support. When we ship to a customer we send a welcome email. Often the customer ...read more
MathewColley
Participant
February 14, 2020
Reply to Task reminders pop-up in contact records/task queues
When we are working through new contacts and queues we log the relevant activity, email or call and then set our next task by checking the "Create a ...read more
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