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MathewColley
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Member since ‎Jul 23, 2018
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Mathew Colley

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Participant
May 31, 2023
100% agree. Just setting metrics for my team, and anything over the target I have to consult my calendar to see day of the week. The average field is...read more
Participant
April 20, 2021
I concur, we have a ticket pipeline for Customer Orders and also for support. When we ship to a customer we send a welcome email. Often the customer ...read more
Participant
February 14, 2020
When we are working through new contacts and queues we log the relevant activity, email or call and then set our next task by checking the "Create a ...read more
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