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cristinacairone
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Member since ‎Jul 17, 2018
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Cristina Cairone

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teknight on May 23, 2018
Merging Tickets
In my place of work, we recieved multiple different emails from one customer containing important information, all of which pertains to one ticket. Is there any way for me to combine all of these tickets into one main ticket that will then be built read more
Reply Idea Productivity Tools
52 upvotes
27 Replies
cristinacairone
Member
October 01, 2018
For my organization, merging tickets will be so helpful! Some contacts are opening two or more tickets in a row for the same issue... We hope this fe...read more
The_Dude on June 26, 2018
Multilingual Knowledge bases?
What is the timeline for multilingual knowledge bases? We have a multilingual SaaS platform that can be quite complex that requires a robust multilingual knowledge base.
Reply Idea Knowledge Base
167 upvotes
69 Replies
cristinacairone
Member
July 17, 2018
We have the same situation. Our knowledge base is translated in three different languages.. we thought this feature would be available since Hubspot ...read more
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