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Rhollifield
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Member since ‎Jul 16, 2018
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Rachel Hollifield

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Activity

teknight on May 23, 2018
In my place of work, we recieved multiple different emails from one customer containing important information, all of which pertains to one ticket. Is there any way for me to combine all of these tickets into one main ticket that will then be built read more
50 upvotes
25 Replies
Member
May 02, 2022
I’ll add a few things that should be changed or should be thought out in the future. 1. The merge time can take up to 30 min – I can’t see why there...read more
Antonino on July 30, 2018
Hey hey, we would appreciate the feature, that email signatures will automatically be added when a team member replies to an email within the Conversations / Team inbox. Currently we are using snippets as a workaround, but that should not be the read more
276 upvotes
139 Replies
Member
April 13, 2022
Hey Team HubSpot! What would it take to add an additional token to the Agent Token that would let me pull in the Role of the individual? Right now...read more
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