I was curious if anyone utilizes ticket tags to identify something other than high-low priority tickets, specifically for onboarding. If so, what's the unique way you use ticket tags? How has it helped you or your team preform better? We do 続きを読む
I recieved an email not too long ago stating that you are now able to add the ability to trigger a workflow from a playbook submission. Here's what...続きを読む
I was looking for this capability as well. I want the ability to trigger a workflow so a task is created to contact the client, if a specific playboo...続きを読む
I was curious if anyone utilizes ticket tags to identify something other than high-low priority tickets, specifically for onboarding. If so, what's the unique way you use ticket tags? How has it helped you or your team preform better? We do 続きを読む