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RÁrvai
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Member since ‎Oct 18, 2023
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Réka Árvai

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Activity

ADzapo on May 10, 2022
Allow customers to reopen closed conversations
We should be able to allow the customers to reopen the closed chats /tickets, at least from the Customer Portal section. At the moment, we're very hesitant to close the chats even if we provide a solution to the customer, simply because the reopen f read more
Reply Idea Conversations
63 upvotes
11 Replies
RÁrvai
Member
April 02, 2024
This should be a must, I hope the Hubspot team considers this implementation very soon, given that this feature seems to be available for their own c...read more
AnaisThomas on September 08, 2022
Tag chat conversation
I want to tag chat conversations in HubSpot in order to identify them and create reports on these tags. These would allow my company to see the topics of chats at the moment, create new articles on the knowledage base responding to the needs of our read more
Reply Idea Conversations
49 upvotes
7 Replies
RÁrvai
Member
April 02, 2024
We miss dearly this feature, it would be so great to have more options when it comes to conversations, tag would be one of them. Not all companies ar...read more
PeterEmporer on September 17, 2019
Option for sorting order in Inbox conversation
Hubspot users wish to see an option in the timeline of the inbox conversation to sort from new to old. (Latest conversation on top). Now users have to scroll down to see the latest conversation. When conversation with the customer is bui read more
Reply Idea Conversations
18 upvotes
5 Replies
RÁrvai
Member
April 02, 2024
We still only have the newest and oldest. This is not ideal at all, there should be more options. I find it also curious that after 2 years, Hubspot ...read more
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