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Rugland
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Member since ‎Oct 18, 2023
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Ingvar Rugland

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Rugland
Member
April 29, 2024
Reply to Restrict access to conversations in the shared inbox, similar to standard object restrictions
So with all the effort going into the new Help Desk view and everything. But this still remains as an issue as far as we can tell even if we switch t...read more
Rugland
Member
November 08, 2023
Reply to Restrict access to conversations in the shared inbox, similar to standard object restrictions
@JeppeNyrup Not really. Our implemtation partner has suggested to create multiple conversation inboxes and only give them access to. So when a...read more
Rugland
Member
October 18, 2023
Reply to Restrict access to conversations in the shared inbox, similar to standard object restrictions
Our use case is that we have some external consultants working on tickets for us. In the ticketing system it's possible to only allow them to see Tic...read more
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