Upvoted, and seconded. Definitely need this feature ASAP, please. As has been mentioned, it's not great having the office hours setting being overrid...read more
I think it would be useful to know if the person at the other end of the conversation has closed the browser or has otherwise left. Otherwise it's just guesswork when to close the chat if things go quiet.
I think it would be useful to know if the person at the other end of the conversation has closed the browser or has otherwise left. Otherwise it's just guesswork when to close the chat if things go quiet.