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AndyMason
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Member since ‎Jul 3, 2018
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neutsler09 on July 24, 2018
Chat Availability Settings Should Apply to the Bot
I set my chat settings so that the chat launcher will hide outside of our business hours. Since I'm using a bot to greet and capture the name & email address of the person wishing to chat - my chat availability settings are being ignored. So I'm read more
Reply Idea Conversations
88 upvotes
34 Replies
AndyMason
Participant
March 25, 2019
Upvoted, and seconded. Definitely need this feature ASAP, please. As has been mentioned, it's not great having the office hours setting being overrid...read more
AndyMason on August 24, 2018
Show when visitor has left Chat page
I think it would be useful to know if the person at the other end of the conversation has closed the browser or has otherwise left. Otherwise it's just guesswork when to close the chat if things go quiet.
Reply Idea Conversations
80 upvotes
23 Replies
AndyMason
Participant
November 07, 2018
Fine by me, thanks - happy to split the post into relevant sections. 🙂 All the best, Andy.
AndyMason on August 24, 2018
Show when visitor has left Chat page
I think it would be useful to know if the person at the other end of the conversation has closed the browser or has otherwise left. Otherwise it's just guesswork when to close the chat if things go quiet.
Reply Idea Conversations
80 upvotes
23 Replies
AndyMason
Participant
November 07, 2018
Fine by me, thanks - happy to split the post into relevant sections. 🙂 All the best, Andy.
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