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tomaylott
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Member since ‎Jun 22, 2018
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Tom Aylott

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simonsmith on June 07, 2018
Allow for private knowledge base articles
While we want most knowledge base articles to be public, there are some we want to keep private so that only our customer service representatives can view them. For example, a customer might ask a question that's sensitive, and we want to have an ar read more
Reply Idea Knowledge Base
118 upvotes
31 Replies
tomaylott
Participant
June 25, 2018
Even something like the password requirement on pages would probably satisfy a lot of usage cases. I totally get what @MFrankJohnson is say...read more
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BrazyCrip1 on June 21, 2018
Restricting access to articles in knowledge base
How can I restrict access to certain articles in my knowledge base? I am not able to do so through the knowledge base settings
Reply Discussion
6 upvotes
5 Replies
tomaylott
Participant
June 22, 2018
It's not possible at the moment but a few people are asking for it here: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-for-private-knowledge...read more
simonsmith on June 07, 2018
Allow for private knowledge base articles
While we want most knowledge base articles to be public, there are some we want to keep private so that only our customer service representatives can view them. For example, a customer might ask a question that's sensitive, and we want to have an ar read more
Reply Idea Knowledge Base
118 upvotes
31 Replies
tomaylott
Participant
June 25, 2018
Even something like the password requirement on pages would probably satisfy a lot of usage cases. I totally get what @MFrankJohnson is say...read more
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