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Steuart
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Member since ‎Jun 22, 2018
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Steuart
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May 19, 2020
Reply to Allow for Microsoft Teams integration with the Meetings tool and scheduling in the CRM
I need this as well
Steuart on December 27, 2019
TIME TRACKING OF TICKETS
I NEED TO BE ABLE TO TRACK THE TIME MY AGENTS SPEND WORKING ON A TICKET. SPECIFICALLY I NEED THE TIME TRACKING TO AUTOMATICALLY TURN ON WHENEVER A TICKET IS OPEN. I CURRENTLY USE ZENDESK WHERE THIS CAPABILITY IS AVAILABLE. UNTIL THIS IS IN PLACE I read more
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