We also face with the same issue. We are creating lot of manuals with step by step screenshots anf most of screenshots are full screeen and we force...read more
We are combining approach of assigning tickets to Team or Person and this feature, to show who is currently working on the ticket will be very helpfu...read more
@AaronBoatin On the demo Hubspot said: "We cloned all functionality of the Zendesk" , looks like this is not truth. Currently I have 8 users it t...read more
This is great Idea. It should be expanded. There is no Due date attribute for tickets by default. It should be for the ticket. And due date should b...read more