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KFigor
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Member since ‎Sep 21, 2023
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Kim Figor

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JonPayne on June 29, 2021
How do I create an SLA when I don’t know conversion rates?
Not all of us have access to a complete data set to be able to calculate our conversion rates to set an SLA between marketing and sales. Join the discussion to get advice on how to create your SLA based on industry estimates. *To learn mor read more
Reply Discussion Service-Level Agreements
23 upvotes
54 Replies
KFigor
Member
September 21, 2023
I usually start with a logical estimate based on my experience and leave the SLA as a living document until conversion rates are known and stablized....read more
mbarba on February 16, 2022
Defining RevOps and Sharing Your Learning Goals
Here at HubSpot, we define Revenue Operations, or RevOps, as the people, processes, systems, and data that control how your business generates revenue. That means that if you work at an organization that generates revenue, read more
Reply Discussion Revenue Operations Certification
12 upvotes
224 Replies
KFigor
Member
September 21, 2023
What’s your name, and where are you based? Kim , Phoenix AZ How do you define RevOps? bringing sales, marketing and customer service towards ...read more
mbarba on February 16, 2022
How do you hire new revenue operations team members?
When thinking about how to implement revenue operations, or RevOps, in your organization, it’s important to consider when or if you need to hire new team members. After all, you can’t move RevOps forward if no one is working on it! read more
Reply Discussion Revenue Operations Certification
3 upvotes
10 Replies
KFigor
Member
September 21, 2023
How did you prioritize a list of operations roles you needed to fill? anticipated growth and gaps in skill sets. How did you identify your de...read more
mbarba on February 16, 2022
How do you communicate with company leaders?
Many executives under-appreciate the work operations leaders perform. How do you communicate the value of your work and get buy-in from company leaders on your proposals? Share a story or technique in the comments b read more
Reply Discussion Revenue Operations Certification
5 upvotes
20 Replies
KFigor
Member
September 21, 2023
Get agreement that there is a problem and that problem needs to be solved. Present root cause, solution, cost and value.
mbarba on February 16, 2022
How do YOU define process definition, data governance, and tech stack management?
You've probably heard it said a million times that data-driven decisions are the best decisions. However, creating and keeping good data isn’t always an easy thing to come by. There are three main areas you need to invest in read more
Reply Discussion Revenue Operations Certification
6 upvotes
28 Replies
KFigor
Member
September 21, 2023
How do YOU define process definition ? Process definition are repeated steps that can always be taken to achieve a result. How do YOU def...read more
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