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Sean_AGI
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Member since ‎Jun 7, 2018
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Sean Johnson

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Activity

NicoleJ on November 04, 2022
Create URL-based fields for object properties
Create URL-based fields for object properties Use-case: When creating a form, we would like to have a customer enter a valid URL, but we can't require a URL format in HubSpot because there are no URL field types when creating object properties. E read more
Reply Idea Properties
63 upvotes
9 Replies
Sean_AGI
Member
March 22, 2024
It's very much needed and so very necessary! Validation exists for phone numbers and emails—so why not URLs? Domains have a consistent format that ca...read more
Sean_AGI on June 07, 2018
See what users are searching for in knowledge base
I've reached out to HubSpot support to get the Google Analytics workaround for this, but it would be great if there was a built-in way to see what users are searching for in the knowledge base. Ultimately, we want to know when users are searchi read more
Reply Idea Knowledge Base
9 upvotes
7 Replies
Sean_AGI
Member
September 04, 2018
Thanks Connor. I don't see a way to PM you.
amchartman on November 09, 2018
Required email and form fields before chat or bot conversations
I have seen several merged chats suggesting that people leave their email so companies can follow up. I understand this idea was delivered, and a prompt to leave an email was added to the chat feature. However, I am wondering if we can add a mandato read more
Reply Idea Conversations
157 upvotes
153 Replies
Sean_AGI
Member
August 29, 2018
Despite our chat starting with "Enter your NAME and EMAIL to get started", we get a lot of enthusiastic customers who start the conversation with the...read more
atma on June 07, 2018
Select what order the Knowledge Base articles appear in a subcategory
Need to be able to specify the order of articles in a subcategory. Currently it is sorted alphabetically by default, that is not good.
Reply Idea Knowledge Base
4 upvotes
4 Replies
Sean_AGI
Member
July 17, 2018
I second this. We would love to easily drag and drop the order of categories and subcategories. There are important articles that are getting buried ...read more
Sean_AGI on July 10, 2018
Clearing ChatBot Conversation History
I would like the chatbot to clear its conversation history (in customer view, NOT in the CRM). When a customer finishes a conversation with a bot, then launches the chat again later the chat starts where the customer left off (even though I have the read more
Reply Idea Conversations
70 upvotes
22 Replies
Stanczak on January 04, 2018
Delete email addresses from contact record
I know it's seen as bad practice and I know why HubSpot doesn't currently allow it. But really guys, sometimes we actually do need to delete an email address from a contact record. I have historical contacts with important notes and history read more
Reply Idea Contacts & Companies
153 upvotes
108 Replies
Sean_AGI
Member
June 28, 2018
My company is having the same issue. As a marketer, I want to remove any invalid email addresses to keep our email accounts healthy. My Sales team, h...read more
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