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Sean_AGI
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Mitglied seit ‎Jun 7, 2018
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NicoleJ on November 04, 2022
Create URL-based fields for object properties
Create URL-based fields for object properties Use-case: When creating a form, we would like to have a customer enter a valid URL, but we can't require a URL format in HubSpot because there are no URL field types when creating object properties. E Beitrag ansehen
Antworten Idee Properties
63 Likes
9 Antworten
Sean_AGI
Mitglied
März 22, 2024
It's very much needed and so very necessary! Validation exists for phone numbers and emails—so why not URLs? Domains have a consistent format that ca...Beitrag ansehen
Sean_AGI on Juni 07, 2018
See what users are searching for in knowledge base
I've reached out to HubSpot support to get the Google Analytics workaround for this, but it would be great if there was a built-in way to see what users are searching for in the knowledge base. Ultimately, we want to know when users are searchi Beitrag ansehen
Antworten Idee Knowledge Base
9 Likes
7 Antworten
Sean_AGI
Mitglied
September 04, 2018
Thanks Connor. I don't see a way to PM you.
amchartman on November 09, 2018
Required email and form fields before chat or bot conversations
I have seen several merged chats suggesting that people leave their email so companies can follow up. I understand this idea was delivered, and a prompt to leave an email was added to the chat feature. However, I am wondering if we can add a mandato Beitrag ansehen
Antworten Idee Conversations
157 Likes
153 Antworten
Sean_AGI
Mitglied
August 29, 2018
Despite our chat starting with "Enter your NAME and EMAIL to get started", we get a lot of enthusiastic customers who start the conversation with the...Beitrag ansehen
atma on Juni 07, 2018
Select what order the Knowledge Base articles appear in a subcategory
Need to be able to specify the order of articles in a subcategory. Currently it is sorted alphabetically by default, that is not good.
Antworten Idee Knowledge Base
4 Likes
4 Antworten
Sean_AGI
Mitglied
Juli 17, 2018
I second this. We would love to easily drag and drop the order of categories and subcategories. There are important articles that are getting buried ...Beitrag ansehen
Sean_AGI on Juli 10, 2018
Clearing ChatBot Conversation History
I would like the chatbot to clear its conversation history (in customer view, NOT in the CRM). When a customer finishes a conversation with a bot, then launches the chat again later the chat starts where the customer left off (even though I have the Beitrag ansehen
Antworten Idee Conversations
70 Likes
22 Antworten
Stanczak on Januar 04, 2018
Delete email addresses from contact record
I know it's seen as bad practice and I know why HubSpot doesn't currently allow it. But really guys, sometimes we actually do need to delete an email address from a contact record. I have historical contacts with important notes and history Beitrag ansehen
Antworten Idee Contacts & Companies
153 Likes
108 Antworten
Sean_AGI
Mitglied
Juni 28, 2018
My company is having the same issue. As a marketer, I want to remove any invalid email addresses to keep our email accounts healthy. My Sales team, h...Beitrag ansehen
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