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swooddesign
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Member since ‎Jun 5, 2018
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swooddesign
Member
May 27, 2022
Reply to Assign Ticket Owner to Associated Conversation
The sooner the better on this one... Our reps are having to manually assign the conversations to themselves when the ticket is automatically don...read more
swooddesign on April 29, 2022
GIFs Supported in NPS Featured Image
Working on an NPS survey and created some great animated gifs to display in the Thank you portion. Needless to say after uploading them to the file manager I found out that gifs are not supported. I feel like this is an easy fix and would make these read more
Reply Idea Feedback Surveys
1 upvote
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swooddesign on February 09, 2022
Measuring Clicks on a File Download within a Website Pop-Up
My company often shares deal sheets in a website pop-up, but currently, there is no way to measure how many people viewing the pop-up have clicked on the deal. In turn, we are unable to measure the success of our efforts. Can we please have this read more
Reply Idea Forms
0 upvote
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swooddesign
Member
March 19, 2021
Reply to More flexible knowledge base design and layout, including custom HTML/CSS
I just launched HubSpot Service and the Knowledge Base recently and I am so upset at the lack of customization. I can't even change the fonts or anyt...read more
swooddesign
Member
April 18, 2019
Reply to Default Values for Personalization Tokens in HubSpot Sales
This is so frustrating! I just told my sales team that this was possible, because why wouldn't it be, only to discover it is not. Doesn't make mu...read more
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