If we could create an option in Workflows to allow a Customer Survey to be triggered by multiple factors it would be amazing. In our case, we wanted to create a workflow for ticket enrollment in a CES Survey, with "Ticket Status: Closed" AND "Ti read more

Hi all, We need the ability to display the "Last modified" (or "Last updated") date as well as the Article views in the article footer. As you know, both types of information are available in the backend. I could therefore imagine, for example, read more

Currently you can only create up to 10 tags per object. I understand the logic of limiting them (tags become meaningless when you have dozens of them), however we have different tags based on which pipeline they're created for, and the 10 tag limit read more