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The_Dude
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Member since ‎May 23, 2018
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The_Dude on June 27, 2018
Multilingual Knowledge Base
Posting this here again since anything posted in the 'black hole' that is 'Ideas' tends to go stale without any follow-up. We have the immediate need for Mutilingual Knowledge base support for our SaaS platform. I am sure that we are not the only read more
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20 upvotes
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The_Dude on June 26, 2018
Multilingual Knowledge bases?
What is the timeline for multilingual knowledge bases? We have a multilingual SaaS platform that can be quite complex that requires a robust multilingual knowledge base.
Reply Idea Knowledge Base
168 upvotes
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The_Dude
Contributor
June 25, 2018
Reply to Timeline on Customer Experience Survey?
@cambria Thanks for the reply. Our Customer Experience team is looking for something that is customizable similar to what is available with Googl...read more
The_Dude
Contributor
June 24, 2018
Reply to Allow for private knowledge base articles
Our use case scenario is where we would have an internal knowledge base where our Sales Team can access anytime/anywhere. This is particulary useful...read more
The_Dude
Contributor
May 31, 2018
Reply to Hubspot tickets to Trello Board
Mr. Anonymous Go here and upvote. Cheers!
The_Dude
Contributor
May 31, 2018
Reply to How can a client check the status of their ticket?
This was a topic of conversation during an operations meeting this week. I have seen this implemented on the majority of other ticketing platforms. ...read more
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