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The_Dude
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Member since ‎May 23, 2018
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  • Upvotes Given
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  • Upvotes Received
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The_Dude on June 27, 2018
Multilingual Knowledge Base
Posting this here again since anything posted in the 'black hole' that is 'Ideas' tends to go stale without any follow-up. We have the immediate need for Mutilingual Knowledge base support for our SaaS platform. I am sure that we are not the only read more
Reply Discussion
20 upvotes
3 Replies
specksie
Contributor
February 18, 2019
This post is a dublicate - please also support / use this: https://community.hubspot.com/t5/HubSpot-Ideas/Multiple-Knowledge-Bases/idi-p/207346
The_Dude on June 25, 2018
Multilingual Knowledge bases?
What is the timeline for multilingual knowledge bases? We have a multilingual SaaS platform that can be quite complex that requires a robust multilingual knowledge base.
Reply Idea Knowledge Base
167 upvotes
69 Replies
cpak
HubSpot Product Team
January 13, 2021
Multi-lingual knowledge base is live to all Service Hub Professional and Enterprise portals! More about how to get started can be found in this help...read more
Solved
The_Dude on May 30, 2018
Timeline on Customer Experience Survey?
Our Customer Experience team is 'chomping at the bit' to get going on this. Any idea of a release date? This feature was one of the main reasons that we signed up for this. Also this is no good to us unless it is localized in Japanese. If we can read more
Reply Discussion
1 upvote
4 Replies
Meranda
Participant
August 20, 2018
We would be interested in learning more about customizing surveys for customer feedback. We had expected this tool to function more like Survey Monke...read more
simonsmith on June 07, 2018
Allow for private knowledge base articles
While we want most knowledge base articles to be public, there are some we want to keep private so that only our customer service representatives can view them. For example, a customer might ask a question that's sensitive, and we want to have an ar read more
Reply Idea Knowledge Base
117 upvotes
31 Replies
Frangarcia
Participant
August 26, 2020
It would be super useful if we could set an article as Hidden. We will use some of our articles as reparation guides but we want to send it once ...read more
Solved
Anonymous on May 30, 2018
Hubspot tickets to Trello Board
Hello! Is there anyway to integrate hubspot and Trello in order to 1. Automatically populate Hubspot ticket list on to the Trello Board? 2. Link Trello cards and hubspot tickets by automatically adding the URL of Trello cards to Hubspot read more
Reply Discussion
3 upvotes
3 Replies
markkofman
Top Contributor
June 09, 2018
This is something you can do with Import2 Wizard . The automation component is in private beta, so reach out to Import2 support on the website to ge...read more
The_Dude on May 31, 2018
Any chance of a follow-up AMA?
Unfortunately I missed the previous AMA session that was held on May 9th. Now that Service Hub has been released perhaps your team should plan a follow-up AMA to garner initial feedback. Ideally members of the Service Hub Product Marketing team an read more
Reply Discussion
0 upvote
1 Reply
roisinkirby
HubSpot Product Team
June 01, 2018
Hey @The_Dude there are no plans at this time, but I have taken this feedback to the team. Please know that every single post is being sent d...read more
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