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hroberts
HubSpot Product Team
(She/her)
HubSpot Product Team
Member since ‎Oct 20, 2016
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  • Upvotes Given
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Hannah Roberts

PM for Connected Email

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sebavicto on March 02, 2017
Default email address for sending from CRM
Hi, I've my admin email address and I also have several other connected accounts. How can I do to set-up as default one of the "others" connected accounts instead of my Admin account? Thanks in advance for anyone who can help me on read more
Reply Idea Connected Email
445 upvotes
181 Replies
hroberts
HubSpot Product Team
October 03, 2024
Great feedback, thank you @AlaynaNelson ! For your support team, are your users primarily working from the Ticket record or a dedicated workspace li...read more
VCardenas on April 08, 2024
Option to delete sales emails Drafts
It is necessary to have a button to delete sales email drafts. Currently, you need to manually delete the content, which takes time.
Reply Idea Sales Email Extensions & Add-Ins
13 upvotes
1 Reply
hroberts
HubSpot Product Team
October 01, 2024
Hi @VCardenas ! Could you clarify where you're drafting these emails and a delete button would be helpful? A screenshot would be great!
sasuarez on August 22, 2024
Delete scheduled sales emails
It would be awesome to be able to delete scheduled sales emails as well as is possible for marketing emails. I think is going to save us time and processes and have more management of the sales emails.
Reply Idea Sales Email Extensions & Add-Ins
2 upvotes
1 Reply
hroberts
HubSpot Product Team
October 01, 2024
Hi @sasuarez ! Scheduled emails can be deleted from the contact timeline. Is there somewhere else you would expect to manage this?
sebavicto on March 02, 2017
Default email address for sending from CRM
Hi, I've my admin email address and I also have several other connected accounts. How can I do to set-up as default one of the "others" connected accounts instead of my Admin account? Thanks in advance for anyone who can help me on read more
Reply Idea Connected Email
445 upvotes
181 Replies
hroberts
HubSpot Product Team
October 03, 2024
Great feedback, thank you @AlaynaNelson ! For your support team, are your users primarily working from the Ticket record or a dedicated workspace li...read more
IdeaGuy42 on February 19, 2020
Strategy to limit multiple false "Open Email" Notifications for the same tracked email
Problem: When I send out an email I get multiple notifications that the tracked email has been opened when in reality the Contact actually opened the email once or twice. In once case, I received 13 notifications within a 7 hour period! Veri read more
Reply Idea Sales Email Extensions & Add-Ins
11 upvotes
7 Replies
hroberts
HubSpot Product Team
September 20, 2024
Hi @NKnoche ! Are these for emails you've sent? It sounds like you might be experiencing self opens, which are different from non-human interactions...read more
KarthikC on April 03, 2020
Sales Email Reporting
We really need better reporting for sales (one-to-one) emails. Even a basic how many emails were sent & by who, how many opens/clicks in a given span of time are not readily available. By comparison, marketing email metrics and reports are read more
Reply Idea Sales Reporting
195 upvotes
51 Replies
hroberts
HubSpot Product Team
August 30, 2024
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