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arthorburn
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Member since ‎May 22, 2018
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Andy Thorburn

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arthorburn
Member
January 24, 2019
Reply to Enable Snippets in the Mobile App
To not have the ability to use snippets while having a live chat conversation on mobile is ludicrous. It's difficult to type messages on mobile so it...read more
arthorburn
Member
November 27, 2018
Reply to Attach anything other than a URL to a chat - ie image, file, gif, or emoji
They have added some features, however, there is no ability to attach screenshots/images. A workaround is to use the video feature but that does requ...read more
arthorburn
Member
October 10, 2018
Reply to Attach anything other than a URL to a chat - ie image, file, gif, or emoji
When we're trying to complete a sale, and there is a simple, instructional solution to a hold-up, Screen Shots directly in Messages would be incredib...read more
arthorburn on October 09, 2018
Suppress Live Chat prompt once user has closed it.
While Hubspot is very vocal about putting customers and users first, there has been a clear oversight in the features of Live Chat. I have a situation where I've applied the same targetted message across multiple pages (using the Website URL read more
Reply Idea Conversations
14 upvotes
8 Replies
arthorburn
Member
May 22, 2018
Reply to Company overview of Messages Chat
Hubspot, it's been 6 months since you've changed the status of this to In Planning . In that time you've released a different version of live chat a...read more
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